Auvraai — Control Every Customer Interaction from One AI Operations Layer

End-to-End AI Operations Built
for Inbound Support

70% Faster Response

60% Cost Reduction

85% Lower AHT

98% CSAT Score

Why Join Us?

Why revenue teams are switching to Auvra

Sales

Lattice How they did it

+25%

faster resolution rate

Sales | Customer

BrightHire How they did it

+22%

reduction in escalations

Customer Onboarding

loom How they did it

2 hours

saved per customer

MEGA teams love Auvra:

Platform overview

High-performing
teams are built here

Auvra is your team's daily destination for work, combining the best people and AI tools to help employees grow, managers lead, and companies succeed.

Take a tour

Live Operations Dashboard

Monitor conversations, agent activity, outcomes, and performance across every channel in real time.

Visual Pathway Builder

Design, automate, and deploy AI workflows with a visual drag-and-drop builder.

Customer Memory

Maintain customer profiles, customer facts, and context across channels and sessions.

AI Agent

Unblock bottlenecks and unlock
capacity with your AI Operations Layer

Handle inbound conversations across voice, WhatsApp, email, and SMS with AI-assisted triage, clean human handoff, and persistent contact memory across every channel.

Ask AUVRA

Based on my feedback from the last 6 months, where should I focus my growth?

Communication Clarity:

Recent feedback shows your communication could be clearer, especially when attempting to get leadership buy-in.

Platform overview

AI Operations Built For Your Industry

Auvra is tuned to the workflows, urgency, and compliance stakes of your sector.

Compliance-First Inbound Ops

Fintech & Banking

Handle KYC queries, fraud alerts, account management, and dispute resolution — all with SOC2 + PCI DSS compliance baked in. Auvra's Legalistic Persona and full audit trail keep every interaction regulator-ready.

HIPAA-Ready Patient Operations

Healthcare

Handle appointment scheduling, prescription queries, and triage across voice and WhatsApp with full HIPAA PHI redaction, BAA support, and restricted egress. Empathetic Persona ensures patient trust at scale.

High-Volume Order Operations

E-commerce & Retail

Handle order status, returns, refund authorisations, and delivery issues across WhatsApp, SMS, and email — with webhook integrations to your OMS and CRM. Contact Memory means customers never repeat their order number.

GSMA-Certified Channel Ops

Telecommunications

Handle billing disputes, technical support triage, and plan upgrades across every channel — with GSMA-certified SMS/RCS, live voice, and seamless CRM handoff. Built for the latency demands of carrier-scale operations.

Real-Time Shipment Operations

Logistics & Supply Chain

Handle delivery updates, exceptions, and re-routing queries across SMS, WhatsApp, and voice — with live webhook integrations to your TMS. Proactive outbound updates via AI and seamless escalation for exceptions.

Regulated Claims Operations

Insurance

Handle FNOL, policy queries, and claims status updates with Legalistic Persona, full audit trail, and compliant data handling. Auvra never stores PAN or CVV — automatic redaction via Luhn algorithm on every tier.

Testimonials